Do more of the work YOU love.
But now, you’re spending less and less time doing the creative work you LOVE and more and more time in the day-to-day minutiae of running your business…
You started your business to lean into the work you’re passionate about.
AND YOU’RE IN OVER YOUR HEAD
AND SOME DAYS IT FEELS LIKE
THIS ISN’T WHAT YOU SIGNED UP FOR
- Overwhelmed putting out fires left and right.
- Picking up tasks and projects because you feel like if you don’t do it yourself it won’t get done right.
- Plagued by over-scope, over-time, and over-budget projects because you don’t have the right management systems in place.
- Starting from scratch every time your business takes on a new client project, which leads to an inconsistent client experience and unreliable results.
- Duct-taping the systems and operations of your business behind the scenes, on the fly.
- Trying to figure out how to get things done, what to focus on next, or how to remember that thing you KNOW you’re forgetting!
But more often than not you find yourself…
- Building and scaling your business.
- Vision casting as you lead your team and your clients into the future.
- Seeking out opportunities to expand your reach and impact.
- Pouring your energy and attention into the things that light you up.
- Finally stepping into your role as CEO.
You WANT to be…
Does This Ring A Bell?
TELL ME MORE
- The peace of mind you’ll feel knowing your business is in trusted hands and that the whole operation won’t crumble the moment you step away.
- Implementing clear, efficient, and streamlined systems that guide your efforts as CEO and the work of your team.
- A team full of happy, independent, thriving people who are passionate about their work and invested in your vision.
- Being able to deliver above and beyond for every single client you serve.
- Having strategic support to help you and your team meet your goals and realize your big-picture dreams without needing to work overtime!
- Spending less time on the business tasks you dread and more time on the creative work you love.
- No longer feeling overwhelmed by the details of your business.
Did I mention getting out of the weeds and saving TONS of time?!
Imagine…
Let’s Bring In The Reinforcements
Wendy Hollender
Draw Botanical
When I first heard about Erin and her COO service, my small business was quickly growing and had become difficult to handle. I had issues with employee communication, direction, and most importantly the financial side of my business and analytics. Erin helped me make sense of it all. Erin came on board and guided all employees by streamlining our communications and organizing our workflows. She continues to keep us organized and on point as we accomplish our goals.
"Erin helped me find direction and decide where I wanted to take my business, rather than blindly continue along in a haphazard way."
Hi, I’m Erin!
After art school, I went to work as a graphic designer at a branding firm in NYC. There, I discovered I had a knack and a passion for the business side of the creative industry.
So I made the leap and went on to hold COO and Director-level positions at agencies in NYC and Philly and learned how to run successful design studios and creative businesses along the way.
Today, I help stressed-out CEOs like you get out of the weeds by streamlining and strategizing your business operations so you and your entire team can finally get a handle on it all and ultimately fulfill the mission of your work.
Meet Your Chief Operating Officer (COO)
It’s Time We Met...
SUBMIT YOUR APPLICATION
This is what my business needs
When you bring me on to serve as the Chief Operations Officer of your creative business, you can literally hand it over to me and know the nitty-gritty details of your business are in trusted hands.
I’ll oversee, facilitate, and optimize all aspects of the back-end of your business so that you, your team, and your clients feel fully supported and empowered.
While I execute on all the goals you’ve been meaning to get to for YEARS but haven’t had the bandwidth to tackle, you’ll be off pursuing the creative work that inspired this business in the first place!
Because You Deserve To Get Back To The Creative Work You Were Born To Do!
Because You Deserve To Get Back To The Creative Work You Were Born To Do!
COO Packages
I’ll dive in and serve as your COO freeing you up to step away from the day-to-day operations so you can focus on big-picture planning and executing on your goals.
Save Time
AND Energy
You’ll have access to me via email and Voxer (M-F) for real-time support as needed in between calls.
Email AND
Voxer Access
I’ve worked with dozens of creative professionals over the years as a business coach and an outsourced COO. I’ll help you create and implement your custom plan backed by my tried and true operations framework.
14+ Years
of Expertise
We’ll set a weekly meeting to touch base and review progress, identify and implement Key Performance Indicators (KPI), address issues, and make sure we’re on the same page as we continue to grow towards your vision.
Weekly CEO/COO
Meetings
Not only will you have a clear vision for the operations strategy behind your business, but I’ll also create an actionable implementation plan to ensure our team follows through and executes on our united goals. We’ll establish best practices to support company culture and vision.
Action And
Implementation Plan
I’ll craft an intentional strategy to summarize what we’ll address, when, how, and who will be involved. We’ll clearly define my role within your business so you receive the support you need as you get out of the weeds and step fully into your role as CEO.
Custom Strategy And Support
To kick things off we’ll dig deep into your business’s current needs and goals. We will also identify opportunities for growth and optimization. Typically, we cover things like strategy, systems, processes, building and supporting your team, company culture, offers, pricing, and more.
Business Deep-Dive and Team Interviews
My COO services are retainer-based. So you’ll reserve a set number of hours per month for hands-on work and support within your business. We will work together to figure out what that sweet-spot number is for you!
Set Number of Hours
Each Month
What You Get…
What You Get…
My COO services are retainer-based. So you’ll reserve a set number of hours per month for hands-on work and support within your business. We will work together to figure out what that sweet-spot number is for you!
To kick things off we’ll dig deep into your business’s current needs and goals. We will also identify opportunities for growth and optimization. Typically, we cover things like strategy, systems, processes, building and supporting your team, company culture, offers, pricing, and more.
I’ll craft an intentional strategy to summarize what we’ll address, when, how, and who will be involved. We’ll clearly define my role within your business so you receive the support you need as you get out of the weeds and step fully into your role as CEO.
Not only will you have a clear vision for the operations strategy behind your business, but I’ll also create an actionable implementation plan to ensure our team follows through and executes on our united goals. We’ll establish best practices to support company culture and vision.
We’ll set a weekly meeting to touch base and review progress, identify and implement Key Performance Indicators (KPI), address issues, and make sure we’re on the same page as we continue to grow towards your vision.
I’ve worked with dozens of creative professionals over the years as a business coach and an outsourced COO. I’ll help you create and implement your custom plan backed by my tried and true operations framework.
You’ll have access to me via email and Voxer (M-F) for real-time support as needed in between calls.
I’ll dive in and serve as your COO freeing you up to step away from the day-to-day operations so you can focus on big-picture planning and executing on your goals.
Nataley Shepherd
Studio Shepherd
She breaks it all the way down to the day-to-day, while utilizing effective systems specific to them and their unique needs. She laces all that with her passion for customer experience so that what truly matters - serving others - never gets lost in the business to-dos.
"I would absolutely recommend Erin's COO services because she can see the big picture of someone’s vision for their business."
*Please note: Spots are limited!
